We are solution integrator who focus on Telecommunication and Security Solutions: Wireless Solutions (WIFI, Broadband),VOIP, IP telephony, PBX and telephony systems, RFID Solutions, Video Surveillance (analog-IP) and Specialized Camera Solutions, Video Wall & Displaying Systems, Fire and Intrusion Alarm Systems, Access Control and Time Attendance, Public Address and Sound Systems, Queuing Systems and Hand Held Devices.
We have the expertise enabling us to provide our client with integrated solutions which contribute not only to solve a particular problem, but also to enhance the development of production and reduce costs and risks as well.
We pride ourselves on being the best at solving our client's problems and always doing the right thing. That's why we have one of the highest client loyalty rates in the industry with 90% of our business coming from repeat customers.
We are experts in serving wide range of different sectors like healthcare, government, education, manufacturing, distribution, retail and services.
All of our consultants and solutions architects are recognized as experts in their fields who maintain certifications in their core skill areas. We also proactively train for the challenges our clients are likely to face in the future.
You can be assured that every interaction you have with every Mastery_IT consultant, architect and engineer even sales and management staff is founded on our four core values:
Doing what you say you will do, following through on your promises, being up front, honest and always willing to help. These are the habits of a company that acts with integrity. These are the characteristics of the people who make up Mastery_IT. Put simply, we won't leave you hanging. Our clients know us and trust us to do the right thing. And we earn and maintain that trust by always acting with integrity – every interaction, every project, every time.
We mix an expert staff with ongoing education. That's why we anticipate our clients' needs in advance and educate ourselves on the technologies and solutions they will need to meet their future business demands. We show businesses how to avail themselves of the latest technologies to power their success.
We solve problems. We work for our clients, but we also work with our clients, merging their own knowledge with our own to develop solutions that provide true competitive advantages. That's why we start every engagement by asking questions instead of selling pre-packaged solutions. We finish our projects by ensuring satisfaction and success.
We don't see our job as complete until we help our customers meet their goals. That's why we work with customers to understand their needs and goals before we start. At Mastery_IT, we see the end of every project as the start of a long-term relationship.
At Mastery_IT, we follow a well-defined and successful methodology to ensure our solutions are specifically targeted at solving your business challenges. By following our solution delivery road-map we are able to ensure the success of the project from start to finish. We will collaborate with you along the way as we:
- Analyze the business challenge
- Educate the customer on emerging trends
- Evaluate the options and alternatives
- Design the solution
- Identify the risks
- Pilot and test
- Implement the solution
- Evaluate the results